TT 455 — Total Quality Management for Textile Products
1 credit; 1 lecture hour
This course examines the processes required in implementing a TQM plan in a global environment. It addresses the major factors relating to customer satisfaction, including fit and functionality, and the ways in which quality managers interact within the TQM process.
Prerequisite(s): TS 015/TS 115 or TS 111 or TS 122 or TS 132 or approval of chairperson
Co-requisite(s): TT 055.